What We Collect & Why
When you buy from our store, we collect the details you share with us (like your name, address and email) to process your order. When you browse, we also automatically receive your device’s IP address so we can understand your browser and operating system. If you opt in, we may send occasional emails about the store, new products or updates.
Your Consent
How you give it: By providing personal information to complete a transaction (e.g. verifying a card, placing an order, arranging delivery or a return), you consent to us using it for that specific purpose. If we’d like to use it for anything else (like marketing), we’ll ask you directly or offer a clear way to say no.
How to withdraw it: Changed your mind? You can withdraw consent at any time by emailing info@rhodes-melbourne.com.
When We Disclose Information
We may disclose personal information if required by law or if you breach our Terms & Conditions.
Shopify (Our E-commerce Platform)
Our store is hosted on Shopify Inc. They provide the platform that lets us sell to you. Your data is stored in Shopify’s data stores, databases and the general Shopify application, on secure servers behind a firewall.
Payments: If you use a direct payment gateway at checkout, Shopify stores your card details encrypted in line with PCI-DSS standards. Transaction data is kept only as long as needed to complete your purchase and then deleted. PCI-DSS requirements help ensure secure processing by our shop and service providers. For details, see Shopify’s Terms and Privacy Policy.
Third-Party Services
Third-party providers we use will collect, use and share information only as needed to deliver their services to us. Some (like payment gateways) have their own privacy policies for purchase-related data. We recommend reviewing those policies so you understand how your data is handled.
Please note: some providers may be based in, or operate from, a different country. If you proceed with a third-party service, your information may be subject to that country’s laws.
Once you leave our site or are redirected to a third-party site/app, this Privacy Policy and our website Terms & Conditions no longer apply.
Links
Links on our store may take you away from our website. We’re not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Analytics
We use Google Analytics to understand how visitors use our site (for example, which pages are viewed) so we can improve the experience.
Security
We take reasonable precautions and follow industry-standard practices to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. When you submit card details, they’re protected with SSL and stored using AES-256 encryption. No method of transmission or storage is 100% secure, but we follow PCI-DSS and generally accepted standards.
Cookies
We use Cookies to run and improve our site and services (for example, to remember preferences), and to run analytics to better understand how our site is used. We may also allow third parties and service providers to use Cookies to tailor services, products and advertising on our site and others. For Shopify-specific Cookies, see https://www.shopify.com/legal/cookies.
Managing Cookies
Most browsers accept Cookies by default. You can remove or reject Cookies in your browser settings. Blocking Cookies may affect your experience and certain features may not work correctly. You can also set your preferences via our cookie banner when you first visit the site.
Updates to This Policy
We may update this Privacy & Data Policy from time to time. Changes take effect immediately when posted on the site. If we make material changes, we’ll note them here so you’ll know what we collect, how we use it, and when we disclose it. If our business is acquired or merges with another, your information may transfer so we can continue serving you.
Who Runs Rhodes Melbourne
Rhodes Melbourne is part of Lauren Amsterdam, a company officially registered in the Netherlands.
Official Details
Company Number: 94178569
VAT Number: NL005069857B63
D-U-N-S Number: 965561489
Where You’ll Find Us
Keurenplein 41
1069CD Amsterdam
Ways to Reach Us
Phone: +61485990103
Email: info@rhodes-melbourne.com
Here for You
Monday to Friday · 08:00 – 18:00 AEST