Do you offer free shipping?
Yes we offer free shipping on every order in Australia. See our Shipping Policy for more information.
Who bears the cost of shipping for returns?
The customer is responsible for the cost of shipping for returns.
What should I do if I haven't received my order yet?
If the maximum order processing and shipping time has passed and your order has not yet arrived, please do not panic. Allow for up to 2 additional business days (Monday - Friday) and remember to use your tracking code. If your package still has not arrived, please contact us at info@rhodes-melbourne.com with your order number and we will find out what the problem is.
Can I cancel my order?
Yes! If you need to cancel your order, please contact us at info@rhodes-melbourne.com as soon as possible. Once the order has been processed, we won't be able to cancel it anymore for you.
If you have any questions, we'll be more than happy to assist! Just let us know using some of the contact information below.
Business Information:
Rhodes Melbourne is operated by Lauren Amsterdam, a company registered in Netherlands.
Company Number: 94178569
VAT Number: NL005069857B63
DUNS Number: 965561489
Address:
Keurenplein 41
Amsterdam 1069CD
Phone: +61480053469
E-Mail: info@rhodes-melbourne.com
Business Hours: Monday - Friday: 08:00 AM - 6:00 PM (AEST)